Service Request Ticket

Service Request Information

CONTACT	Name	Gatherum, Shaun	Date	Nov 14, 2006 10:44 AM
	Department		Phone	88280
	Location		Email	gathers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060411 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Business Inkjet 2800dtn Printer #C8164A#A2L
	Serial No.	STH67P5Z0C6	Location	PDR
	Model	C8164A#A2L	Hostname
	Notes	duplexing	Ink/Toner Refill	HP 31A or HP 31X
	Wired NIC	00:11:0A:F0:DC:82

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Apr 09, 2009 03:31 PM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Apr 09, 2009 03:31 PM	Closed...completed on 4/2/09	Add Attachment
Tricia Flaherty	Apr 02, 2009 05:54 PM	Task reassigned to Adam Shinn.	Add Attachment
Tricia Flaherty	Apr 02, 2009 05:54 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Crowe	Nov 16, 2006 03:20 PM	Task reassigned to Shaun Gatherum.	Add Attachment
Joe Crowe	Nov 16, 2006 03:20 PM	Setup the child queues.	Add Attachment
Paul Lambert	Nov 16, 2006 08:30 AM	Task reassigned to Joe Crowe.	Add Attachment
Paul Lambert	Nov 16, 2006 08:30 AM	oops! got copy & paste happy. lab-itc104-1 => 140.211.115.56 lab-itc104-1 => 140.211.115.57	Add Attachment
Paul Lambert	Nov 16, 2006 08:29 AM	done! lab-itc104-1 => 140.211.115.56 lab-itc104-1 => 140.211.115.56	Add Attachment
Joe Crowe	Nov 15, 2006 05:04 PM	Task reassigned to Paul Lambert.	Add Attachment
Joe Crowe	Nov 15, 2006 05:04 PM	Hi Paul, Can you setup: Lab-itc104-1 00-11-0A-F3-91-0B Lab-itc104-2 00-11-0A-F0-DC-82	Add Attachment
Tricia Flaherty	Nov 14, 2006 10:45 AM	one is in tech area(007) by Joe's desk and the other is on inventory counter in ITC008. They have the print configs on them	Add Attachment