Service Request Ticket - # 17883

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2006 10:52 AM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 15, 2006 11:37 AM 
Went over to check it out. Problem was not
occuring. Everything was working fine. Told them
to call in if it happened again. Closing ticket.
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Michael Orr Nov 14, 2006 04:39 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 14, 2006 04:39 PM 
He'll be in all day tomorrow (11/15) except for
noon to one.
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Michael Orr Nov 14, 2006 04:33 PM 
Called and left vm asking for day and time to come by.
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Courtney Wehner Nov 14, 2006 10:53 AM 
Got the error message Thursday but left for out 
of town. He said that before Thursday it was 
working fine for him.
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