Service Request Ticket - # 17886

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2006 12:12 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020087[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 600GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:48:33

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 14, 2006 03:46 PM 
It's okay now.  It's going to be slow...but is 
better.
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Joe Crowe Nov 14, 2006 03:18 PM 
I suspect it's the noon scan of SAV.  We'll see.
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Joe Crowe Nov 14, 2006 03:13 PM 
Task reassigned to Joe Crowe.
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Joan Guralnick Nov 14, 2006 12:15 PM 
She is available from 12 to 2pm today and 4 to 5 
as well.  She does not need to be there for you 
to work on it.
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Joan Guralnick Nov 14, 2006 12:14 PM 
It can take 5 minutes to open IE.  Word takes a 
minute or two.  To load a document from the I; 
drive it takes a minute.
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