Service Request Ticket - # 17887

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2006 12:34 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060376[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP DeskJet D4160 Printer #C9068A#B1H
Serial No. STH67E830CD Location PDR

Model C9068A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 15, 2006 12:51 PM 
I took care of this yesterday but forgot to 
update the task.
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Brian Smith Nov 14, 2006 12:52 PM 
Task reassigned to Brian Smith.
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Joan Guralnick Nov 14, 2006 12:38 PM 
They do not feel that they can hand write the 
receipts. And they need to make out receipts now.
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Joan Guralnick Nov 14, 2006 12:35 PM 
It is not printing their credit card receipts.  I 
asked them to check and see if it would print any 
other job.  Like a word document.  They are going 
to call back.
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