Service Request Ticket - # 17896

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2006 02:49 PM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 14, 2006 04:30 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 14, 2006 04:30 PM 
Called, problem no longer exists. Both Betty and
Lisa can print just fine now. Closing ticket.
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Audrey Macken Nov 14, 2006 02:49 PM 
Lisa Pulliam is also having this problem.
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