Service Request Ticket - # 17933

Service Request Information

CONTACT Name Carter, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2006 08:22 AM
Department Business Services/Printshop Phone 88440
Location Email carterst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 16, 2006 09:00 AM 
oops, not trc, print shop (different S Carter). 
Got it taken care of.
 Add Attachment
Ronni Luchterhand Nov 16, 2006 08:54 AM 
Task reassigned to Ronni Luchterhand.
 Add Attachment
Ronni Luchterhand Nov 16, 2006 08:54 AM 
tried calling, no answer. Heading over anyway
because the office is usually open and he is
usually in the TRC area.
 Add Attachment
Courtney Wehner Nov 16, 2006 08:22 AM 
he will be in all day but he needs to get onto 
the network ASAP.
 Add Attachment