Service Request Ticket - # 17934

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2006 08:40 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030790[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Contribute 3 with CPS from P0056987, Adobe Acrobat Pro v7 from P0058417, DYMO labelwriter 400 v7.6 software from P0059975

Wired NIC 00:0C:F1:EA:02:6B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 16, 2006 09:27 AM 
svcthis and wsus.  Hopefully we wont get a call 
about it tommorow.
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Brian Smith Nov 16, 2006 08:51 AM 
Task reassigned to Brian Smith.
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Ronni Luchterhand Nov 16, 2006 08:50 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Nov 16, 2006 08:40 AM 
The "please wait" box is moving around the 
screen.She tired Ctrl+Alt+Delete to get out of 
the window but nothing happened.
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