Service Request Ticket - # 17939

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2006 10:01 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031162[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1901FP, 19 inch flat panel display
Serial No. MXODY5264663479523OU Location Kristi Richards - Head Cashier/Supervisor
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 17, 2006 10:24 AM 
got her machine taken care of, K Mcbeth's done,
and setup the new employee w/password via
accountlookup, had old profile, fixed links.
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Ronni Luchterhand Nov 17, 2006 09:07 AM 
heading over
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Ronni Luchterhand Nov 17, 2006 09:06 AM 
Task reassigned to Ronni Luchterhand.
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Audrey Macken Nov 17, 2006 08:03 AM 
She said it is doing the same thing today. The 
first message says "the instructiona at 06745... 
reference memory...the memory could not be read, 
click on ok to terminate, cancel to debug" 2nd 
says"No network provider accepted".
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Brian Smith Nov 16, 2006 12:24 PM 
these are done.
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Brian Smith Nov 16, 2006 11:54 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 16, 2006 10:03 AM 
#88284 is her ext.
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Courtney Wehner Nov 16, 2006 10:02 AM 
The other computer is 20031171[Edit Inv]. Banner is frozen 
also.  Excel is also missing files. The error 
was "Application error, debug?"
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