Service Request Ticket - # 17948

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2006 11:18 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060221[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 33L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Filemaker pro 5.0 from P0038341 moved from W#20010874

Wired NIC 00:13:72:A8:B3:D5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 22, 2006 05:04 PM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Nov 20, 2006 01:51 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Nov 20, 2006 01:51 PM 
ghosting.
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Tricia Flaherty Nov 16, 2006 11:22 AM 
Setup W#20060221(cpu) and W#20060268( 19 FP) for 
Karen Johnson to replace W#20010874[Edit Inv] and 20010876[Edit Inv]
(19"?FP?) if monitor is 19 FP she can keep 
original or have Dual setup but if it is a CRT 
replace let me know if new monitor is not needed 
as I will reassign it.  I have put all equipment 
and GFA forms in TECH inbox
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