Service Request Ticket - # 17950

Service Request Information

CONTACT Name Yehnert, Curtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2006 12:07 PM
Department Humanities Division Phone 88362
Location Email yehnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030650[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:08

TECHS Submitted by Lance Cummins Contact lcummins06@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 16, 2006 12:45 PM 
should be fixed. Used wsus and svc.
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Brian Smith Nov 16, 2006 12:27 PM 
Task reassigned to Brian Smith.
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Lance Cummins Nov 16, 2006 12:09 PM 
He will be in the office for about a half hour. 
He needs it fixed over the weekend if possible 
and is willing to fix it himself if someone can 
teach him.
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