Service Request Ticket - # 17976

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 09:56 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 17, 2006 10:33 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 17, 2006 10:33 AM 
set it up.  She also wanted Outlook, got that
going for her as well.
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Audrey Macken Nov 17, 2006 09:57 AM 
This is a computer that she just recieved and 
everything is fine, except that she can't 
find 'access'.
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