Service Request Ticket - # 17977

Service Request Information

CONTACT Name Shell, Colleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 09:58 AM
Department Student Health & Counseling Center Phone 88058
Location Email shellc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 21, 2006 03:44 PM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Nov 21, 2006 03:44 PM 
Called her and she said "someone fixed it". Not
sure if this was one of our techs or not, but the
problem no longer exists so I'm closing the task.
 Add Attachment
Audrey Macken Nov 17, 2006 09:58 AM 
She has checked the speakers and volume... but 
can't get any sound.
 Add Attachment