Service Request Ticket - # 17979

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 10:57 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 6TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F7:85

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 21, 2006 02:37 PM 
Made a few shortcuts...she's gonna check with
Sally for access that she needs.
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Joe Crowe Nov 21, 2006 02:37 PM 
Task reassigned to Joe Crowe.
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Joan Guralnick Nov 20, 2006 04:01 PM 
She is working in Payroll not the Business 
Office.  she is out this afternoon but will be 
in tomorrow morning
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Courtney Wehner Nov 20, 2006 08:31 AM 
She called back and wanted to know the status of 
this task.
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Audrey Macken Nov 17, 2006 10:59 AM 
She is now working in the business office and 
woule like her computer to be personalized to her.
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