Service Request Ticket - # 17980

Service Request Information

CONTACT Name Elton, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 11:05 AM
Department Business/Economics Division Phone 88359
Location Email eltonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040832[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 8H9PB71 Description OptiPlex GX280, Pentium4, 540 (3.20GHz, 1M 800MHz)
Serial No. 8H9PB71 Location ITC Fee Payment (was Elton/Vickery, BU)

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0052524

Wired NIC 00:11:43:C8:46:1E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 17, 2006 12:04 PM 
telecom came over and noticed that the jacks were 
labeled incorrectly.  He needs to get some more 
cat5-e cable and rewire it.
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Brian Smith Nov 17, 2006 11:26 AM 
Task reassigned to Brian Smith.
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Brian Smith Nov 17, 2006 11:26 AM 
telecom said that they went over there yesterday. 
I am going to head over to take a look.
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Audrey Macken Nov 17, 2006 11:08 AM 
He just gets a message saying it cannot connect. 
He thinks things may have been moved around.
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Audrey Macken Nov 17, 2006 11:07 AM 
He has been unable to do a lot of his work 
without this access.
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