Service Request Ticket - # 17985

Service Request Information

CONTACT Name Jones, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 01:44 PM
Department Humanities Division Phone 88599
Location Email jonesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:67

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 21, 2006 11:06 AM 
taken care of. left note on his desk
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Ronni Luchterhand Nov 21, 2006 10:35 AM 
heading over
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Joe Crowe Nov 20, 2006 03:30 PM 
Please visit this office Tuesday @ 10
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Joe Crowe Nov 20, 2006 03:30 PM 
Task reassigned to Ronni Luchterhand.
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Jonathan Guillen Nov 20, 2006 01:02 PM 
He called. He's in at 1 to 1:50 every day but 
tuesday. Person he shares office with is in 10 to 
10:50.
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Brian Smith Nov 20, 2006 11:35 AM 
called and left a voicemail for times available.
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Jonathan Guillen Nov 17, 2006 01:44 PM 
Memory reference error when checking sundown 
email.
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