Service Request Ticket - # 17988

Service Request Information

CONTACT Name Corning, Richard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 03:00 PM
Department Humanities Division Phone 88599
Location Email corninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040619[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag FY2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. FY2QV61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:C9:85

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 21, 2006 01:49 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 21, 2006 01:49 PM 
EZ proxy was down.
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Jonathan Guillen Nov 17, 2006 03:01 PM 
He is trying to access a restricted service 
through the library but when he clicks on the 
redirect link for the Books in Print database the 
error in the description occurs.
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