Service Request Ticket - # 17993

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2006 04:56 PM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020064[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. CX0GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:32:71

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 27, 2006 01:32 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 27, 2006 01:31 PM 
the network jack is not working in the room. went 
over to talk to telecom.
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Joe Crowe Nov 21, 2006 02:05 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 20, 2006 10:56 AM 
She called back to see if this is going to be 
done today. IF someone could give her a call that 
would be great she said.
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Joe Crowe Nov 17, 2006 06:05 PM 
printers are done via script
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Jonathan Guillen Nov 17, 2006 04:56 PM 
****This is an email****
Hello!
 
To accommodate technological needs of our 
faculty, I have moved WOU ID 20020064[Edit Inv] into 
Education Office 155.
 
Would you please make certain the unit is fully 
functional, and able to print to:
 
Primary locale ED 166 ID 980487 Lazerjet 4000
 
Secondary locale ED 202 ID 20020670[Edit Inv] Lazerjet 
42/4300
 
Thank you very much,
 
Kris Dalton
COE
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