Service Request Ticket - # 17998

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2006 12:19 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 452WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:22:64

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 22, 2006 12:27 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 22, 2006 12:27 PM 
Bad memory. replaced the memory with another
module and returned to the library. Closing task.
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Michael Orr Nov 22, 2006 11:51 AM 
Loud fan noise, beep code. 5 beeps.
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Michael Orr Nov 22, 2006 11:34 AM 
heading over to check it out. Ref system on the
west side.
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Audrey Macken Nov 19, 2006 12:20 PM 
She said when she turns it on, it doesn't really 
do anything, except make a hideous sound like a 
plane taking off.
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