Service Request Ticket - # 18001

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2006 08:36 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031285[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN0F532H7161886AADVS Location PDR

CPU Unknown


OS Unknown Software

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public

Entered by Date Memo
Joan Guralnick Nov 20, 2006 09:23 AM
It is set up to go to the locked login when it 
is inactive for a bit.  I explained that to her 
and she is going to log out when she leaves the 
desk.  She is only using it for a short time.
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Courtney Wehner Nov 20, 2006 08:38 AM
Task reassigned to Joan Guralnick.
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Courtney Wehner Nov 20, 2006 08:38 AM
Her room is getting painted and she is using 
Susan's computer in the mean time. She said that 
she was working in Word on a document and it 
locked her out. She does not know how to get back 
in. Karen is in ED 202 #88471 When you call ask 
for Karen. 
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