Service Request Ticket - # 18006

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2006 09:46 AM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GXS3N31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003(installed as Office XP Pro)P0044702

Wired NIC 00:07:E9:3C:38:34

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 21, 2006 09:17 AM 
svced and wsused
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Brian Smith Nov 21, 2006 08:40 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 21, 2006 08:30 AM 
She is now getting a windows script host 
message. "No network provider accepted the given 
network path"
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Brian Smith Nov 20, 2006 11:12 AM 
stopped by. She said that it was not a good time 
for her and that she would call us back.
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Brian Smith Nov 20, 2006 11:05 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 20, 2006 09:46 AM 
She has been getting this message since last 
week.
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