Service Request Ticket - # 18007

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2006 09:59 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Nov 20, 2006 11:53 AM 
she had a laundry list of problems, the least of 
which was the no signal error.  I got her set up 
and the video phone is working fine now.
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Joan Guralnick Nov 20, 2006 10:58 AM 
Task reassigned to Paul Lambert.
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Courtney Wehner Nov 20, 2006 10:00 AM 
It is saying no signal.
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Courtney Wehner Nov 20, 2006 09:59 AM 
She has set up the video phone as much as she 
knows how but she is getting that error message 
about the connection.
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