Service Request Ticket - # 18009

Service Request Information

CONTACT Name Van Steeter, Mark_old   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2006 10:44 AM
Department Social Science Phone 88855
Location Email vanstem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030677[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:44:70

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 20, 2006 12:38 PM 
svc errors
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Joe Crowe Nov 20, 2006 11:48 AM 
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 20, 2006 10:46 AM 
He will be around till noon and back after 2p
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Courtney Wehner Nov 20, 2006 10:46 AM 
The errors are: "application error, referenced 
memeory, memory could not be read." When he tries 
to play something it tells him there is a problem 
with his sound device.
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