Service Request Ticket - # 18011

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2006 10:52 AM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron XPS M1210, 1.83GHz, 667MHz, FSB
Serial No. D7224B1 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software MS Office Pro 2003 from P0057687

Wired NIC 00:15:C5:3A:99:EA


Wireless NIC 00:13:02:98:AC:E7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 21, 2006 09:57 AM 
this has been completed.
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Brian Smith Nov 21, 2006 09:19 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 21, 2006 08:54 AM 
Called back to check the status on this.I had to 
leave a message for the techs
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Courtney Wehner Nov 20, 2006 10:53 AM 
Linda Root has his laptop at her desk in IT 111. 
Brian needs this working by tomorrow morning 
because he needs this to take out of town 
tomorrow for 2 weeks.
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