Service Request Ticket - # 18032

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 08:03 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 21, 2006 01:16 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 21, 2006 01:15 PM 
Weird issue.  Windows was coming up as
stolen...validated and all was well.
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Courtney Wehner Nov 21, 2006 08:04 AM 
She is located in ED 201C
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Courtney Wehner Nov 21, 2006 08:04 AM 
You can call #88471 and ask for Karen. Tiffany is 
out today.
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