Service Request Ticket - # 18033

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 08:25 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brian Smith Nov 21, 2006 08:30 AM 
Task reassigned to Joe Crowe.
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Brian Smith Nov 21, 2006 08:30 AM 
TS8 is having the automatic updates pop-up. I 
called him and asked him to try another server. 
Alex looked at 8 and there were already people on 
it so he did not restart the server.
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Courtney Wehner Nov 21, 2006 08:26 AM 
This is a thin client. He said that he has had 
this message has popped up 3 times this morning. 
He has to shut down and restart the computer to 
get rid of the message, but it does come back.
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