Service Request Ticket - # 18036

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 08:46 AM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. j1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:FB


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand Nov 22, 2006 09:41 AM
went over, most everything appeared to be working.
I confirmed that there were no more updates, there
were none.  Did a full restart and had her log in,
everything looked good, all her drives were there.
Add Attachment
Ronni Luchterhand Nov 22, 2006 09:04 AM
Task reassigned to Ronni Luchterhand.
Add Attachment
Ronni Luchterhand Nov 22, 2006 09:03 AM
pass off, I'm heading over
Add Attachment
Myron Hoeckle (Student) Nov 22, 2006 08:48 AM
on it... until 9 anyway
Add Attachment
Courtney Wehner Nov 22, 2006 08:46 AM
she called back and said that it is not better 
after she restarted.
Add Attachment
Courtney Wehner Nov 22, 2006 08:43 AM
She is getting the same error messages about 
reference memory. She needs help with this ASAP. 
Add Attachment
Brian Smith Nov 21, 2006 12:32 PM
 should be taken  care of.
Add Attachment
Brian Smith Nov 21, 2006 12:07 PM
Task reassigned to Brian Smith.
Add Attachment
Joan Guralnick Nov 21, 2006 12:06 PM
It will turn on, gets error message that there is 
not enough memory and then this morning it gave a 
error that it has performed an illegal operation.
Add Attachment
Courtney Wehner Nov 21, 2006 08:47 AM
Called and left a message at the tech office
Add Attachment
Courtney Wehner Nov 21, 2006 08:46 AM
She will be in now and she said that it will not 
open any programs either. 
Add Attachment