Service Request Ticket - # 18040

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 09:57 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Nov 21, 2006 10:50 AM
Task reassigned to Brian Smith.
Add Attachment
Brian Smith Nov 21, 2006 10:50 AM
called and told her that she can do the updates.
Add Attachment
Courtney Wehner Nov 21, 2006 09:58 AM
She told it to remind her tomorrow because some 
people in her office who have told their 
computers to update are now having problems she 
said. She justs wants to know if it is safe to do 
the updates. You can call her she said. 
Add Attachment