Service Request Ticket - # 18043

Service Request Information

CONTACT Name Djokotoe, Vivian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 10:40 AM
Department Criminal Justice Phone 88358
Location Email djokotoev@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030940[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 26, 2006 05:10 AM 
Oh crap...fixed this on the 22nd
 Add Attachment
Michael Orr Nov 22, 2006 01:08 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Michael Orr Nov 22, 2006 01:08 PM 
Went over and got let in. Ran script, rebooted,
autoupdates showed up showing only the outlook and
office updates. Let those run. SVCHOST.exe error
occured.

Assigning to Joe as he said he'd want to look at
the machine if the script didn't work.
 Add Attachment
Ronni Luchterhand Nov 22, 2006 09:55 AM 
called, left vm
 Add Attachment
Michael Orr Nov 21, 2006 02:47 PM 
Called as well. No answer. Didn't leave vm since
Brian did.
 Add Attachment
Brian Smith Nov 21, 2006 12:25 PM 
I stopped by. the door was locked. I will call 
and leave a voicemail.
 Add Attachment
Brian Smith Nov 21, 2006 12:09 PM 
Task reassigned to Brian Smith.
 Add Attachment
Courtney Wehner Nov 21, 2006 10:41 AM 
She can use her computer but her drives are 
missing.
Add Attachment