Service Request Ticket - # 18052

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2006 01:28 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Brian Wendler Nov 28, 2006 10:30 AM 
email sent at 10:30 am
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Brian Wendler Nov 27, 2006 10:32 AM 
Phoned and left message to contact me
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Ronni Luchterhand Nov 22, 2006 09:42 AM 
Task reassigned to Banner Support.
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Jonathan Guillen Nov 21, 2006 01:29 PM 
She recently got a new computer and the method 
she previously used to convert Banner database 
reports into plain text files no longer works.
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