Service Request Ticket - # 18068

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2006 07:31 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050040[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. n/a Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:8B:98:5A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 27, 2006 09:33 AM 
went over, it was working. Got mac addy and
updated inventory.
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Ronni Luchterhand Nov 27, 2006 09:07 AM 
Task reassigned to Ronni Luchterhand.
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Joe Crowe Nov 22, 2006 10:22 AM 
no Mac addr in inventory.  Please unplug the
network jack from the thin client.  This will
cause the mac addr to be displayed.  Then note it
in inv.
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Courtney Wehner Nov 22, 2006 07:31 AM 
This is located in the Library lobby west side.
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