Service Request Ticket - # 18081

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2006 12:14 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. 9FHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 15, 2006 12:38 PM 
Network was unplugged.
 Add Attachment
Brian Smith Dec 15, 2006 12:06 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brian Smith Dec 15, 2006 12:03 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Courtney Wehner Dec 15, 2006 11:22 AM 
She called back and said that this computer will 
not even boot up or turn on now. Station C 22 in 
the library.
Add Attachment
Shaun Gatherum Nov 30, 2006 08:46 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Joe Crowe Nov 27, 2006 12:51 AM 
Task reassigned to Shaun Gatherum.
 Add Attachment
Audrey Macken Nov 26, 2006 12:15 PM 
Student worker Molly called about this and said 
that she and a patron both tried to log on to the 
computer and it said the mash domain was not 
available.
 Add Attachment