Service Request Ticket - # 18088

Service Request Information

CONTACT Name Sullivan, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2006 09:36 AM
Department UNKNOWN Phone 88667
Location Email sullivam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030514[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 36RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:4E:14

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 30, 2006 09:02 AM 
finished and returned to place of spare
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Ronni Luchterhand Nov 30, 2006 08:55 AM 
spare machine came from 105, was lib ref machine,
double checked it with Shaun before use.
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Joe Crowe Nov 29, 2006 11:48 AM 
PS and machine are on your desk.  Since the task
doesn't state where the spare machine came
from..it's yours again.
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Joe Crowe Nov 29, 2006 11:46 AM 
Task reassigned to Ronni Luchterhand.
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Joe Crowe Nov 27, 2006 03:58 PM 
ordered PS
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Brian Smith Nov 27, 2006 12:34 PM 
Task reassigned to Joe Crowe.
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Brian Smith Nov 27, 2006 12:34 PM 
its a bad PSU.
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Ronni Luchterhand Nov 27, 2006 11:07 AM 
machine was delivered. xtra hd and broken machine
on the xtra tech area by Brian, Mike and my desks.
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Ronni Luchterhand Nov 27, 2006 10:46 AM 
put hd in working machine, updating inventory,
will take over after that
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Ronni Luchterhand Nov 27, 2006 10:09 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 27, 2006 10:09 AM 
heading over to look at it... taking thinclient
with me
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Adam Bates Nov 27, 2006 09:37 AM 
John Rushing took a look at it. He said it was 
getting some power because the lights on the 
motherboard were on but it can't start up.
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