Service Request Ticket - # 18092

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2006 11:03 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060227[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 43LVB91 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5B:4D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 06, 2006 04:30 PM 
inventory is updated. task is complete
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Brian Smith Dec 06, 2006 02:59 PM 
Task reassigned to Brian Smith.
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Ronni Luchterhand Dec 05, 2006 09:30 AM 
renamed, in mash
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Joe Crowe Nov 29, 2006 04:30 PM 
phone msg.
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Ronni Luchterhand Nov 28, 2006 09:51 AM 
ghosted, could not set it up because my account is
still having errors
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Ronni Luchterhand Nov 28, 2006 09:31 AM 
Task reassigned to Ronni Luchterhand.
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Tricia Flaherty Nov 27, 2006 11:09 AM 
W#20060227[Edit Inv] and 20060273[Edit Inv] are for Jeane Deane, her 
20010824[Edit Inv] cpu is actually by my desk as it was 
swapped with another station in the division this 
summer, we are going to let them decide where 
else to use that station(W#20030765[Edit Inv] formerly Doug 
Smith) please record all monitor and cpu changes 
as there appears to be some descrepanices in what 
is where for this office location
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