Service Request Ticket - # 18110

Service Request Information

CONTACT Name Pena, Barbara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 08:13 AM
Department Facilities Services Phone 88930
Location Email penab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030502[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 35RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054, Acrobat Std 6.0 from P004955

Wired NIC 00:0C:F1:E0:2A:72

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 30, 2006 10:00 AM 
taken care of
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Ronni Luchterhand Nov 30, 2006 09:10 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 30, 2006 09:10 AM 
heading over
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Courtney Wehner Nov 30, 2006 09:08 AM 
I called the techs to let them know
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Courtney Wehner Nov 30, 2006 09:07 AM 
She called back and said that it was fine after 
someone came in yesterday but today the same 
thing is happening.
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Brian Smith Nov 28, 2006 08:58 AM 
should be finished.
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Brian Smith Nov 28, 2006 08:25 AM 
Task reassigned to Brian Smith.
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Brian Smith Nov 28, 2006 08:24 AM 
headed over.
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Courtney Wehner Nov 28, 2006 08:14 AM 
She is located in the office of Univ Res. Bottom 
floor. She said that she leave at 3:30p. She can 
still use her computer for the moat part. It 
freezes on her sometimes and it is hard to get 
into the internet.
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