Service Request Ticket - # 18114

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 10:20 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20031330[Edit Inv] (opens in a new window) Bldg/Room WUC 210
Service Tag Description Business Inkjet 3000DTN printer
Serial No. SG313BD005 Location was Debbie Diehm

Model C8118A Hostname
Notes 21/18PPM Dual processor Ink/Toner Refill

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Nov 28, 2006 11:48 AM
the cold reset fixed the jet direct problem.
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Brian Smith Nov 28, 2006 11:27 AM
she is not getting blue to print, the printer 
says that it has a lot of blue ink left, I 
suggested a print head.  Also the jet direct does 
not seem to be working however, it works in 
Diablo.
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Brian Smith Nov 28, 2006 10:31 AM
Task reassigned to Brian Smith.
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Adam Bates Nov 28, 2006 10:20 AM
****This is an email****

Hello:  The color injet printer, WOU #20031330[Edit Inv], 
better known as 'Sully' here in the Office of the 
Vice President for Student Affairs is seeing pink 
and all pink tones.  

I'm trying to print flyers to advertise the free 
late nite breakfast this Thursday, otherwise 
Sully's illness could wait.  The picture on the 
flyer is Dr. Dukes flipping a pancake -- his pink 
jeans look very out of place.  :~)

He's not out of any ink color.  Any ideas?  
please help.  Thank you.
 
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