Service Request Ticket - # 18115

Service Request Information

CONTACT Name Merriman, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 10:33 AM
Department Deaf Studies and Professional Studies Phone 88261
Location Email merrimab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060224[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. H1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:F9

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 28, 2006 01:42 PM 
student worker stopped by our office, another 
problem they were having is that the students 
cannot access the I: where files were saved, also 
they say that they cannot print from it without 
using their own print credits.
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Joe Crowe Nov 28, 2006 11:42 AM 
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 28, 2006 10:34 AM 
Beverly does not know if there was a universal 
password for it and so she needs help with this. 
She will be all day.
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