Service Request Ticket - # 18119

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 11:51 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030379[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 5100, Pentium 4, 2.66GHz, 15.0 SXGA+
Serial No. D730R31 Location PDR

CPU Pentium 4-2.66GHz


OS Unknown Software

Wired NIC 00:0D:56:3C:B7:09

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 05, 2006 02:36 PM 
done
 Add Attachment
Joe Crowe Dec 04, 2006 02:42 PM 
picked up and dbanning
 Add Attachment
Joe Crowe Dec 04, 2006 02:37 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Ronni Luchterhand Nov 28, 2006 11:52 AM 
they would like it completely wiped (7 sets of 
zeros) because there is likely confidential data 
from the previous user.  Then they would like it 
setup and ready for a future user.
 Add Attachment