Service Request Ticket - # 18120

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 11:53 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060078[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73383 Location PDR

Model PQ5409A Hostname itc311.wou.edu
Notes Was HL-Ref2 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:AF

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 30, 2006 10:38 AM 
Needed Cleaning
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Shaun Gatherum Nov 30, 2006 08:48 AM 
Task reassigned to Adam Wehner.
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Joe Crowe Nov 28, 2006 01:57 PM 
I paused the printer
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Joe Crowe Nov 28, 2006 01:57 PM 
Task reassigned to Shaun Gatherum.
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Ronni Luchterhand Nov 28, 2006 11:54 AM 
they turned it off so that print jobs are going 
to the other printers, would like to have someone 
come take a look at it.
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