Service Request Ticket - # 18122

Service Request Information

CONTACT Name Sauer, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 01:02 PM
Department Business Services Phone 88499
Location Email sauerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051113[Edit Inv] (opens in a new window) Bldg/Room AD 004E
Service Tag Description HP LaserJet 2420 Printer #Q5956A#ABA
Serial No. CNGKK97606 Location ADMIN Basement

Model Q59556A Hostname
Notes hooked to Hawking Jet direct W#20051111 NIC:00-0E-3B-00-87-B7 Ink/Toner Refill

Wired NIC 00:0E:3B:00:87:B7

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 28, 2006 02:46 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 28, 2006 02:46 PM 
Cleared one bad job...the rest flowed.
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Brian Smith Nov 28, 2006 01:44 PM 
called but got pushed to voicemail. I did not 
leave a message because I know it will be 
difficult to work out times that he will be 
available for us to come take a look.
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