Service Request Ticket - # 18126

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 03:14 PM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 29, 2006 10:05 AM 
fixed
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Ronni Luchterhand Nov 29, 2006 09:55 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 29, 2006 09:54 AM 
called, heading over
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Courtney Wehner Nov 29, 2006 09:06 AM 
She called back and said that she is there now 
and she will be for awhile. Otherwise call again 
she said.
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Michael Orr Nov 28, 2006 04:49 PM 
Called and left vm asking for times to go over.
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Audrey Macken Nov 28, 2006 03:15 PM 
She would like someone to call before they come 
over. She is not getting any error messages, the 
printer says it is ready to print, and continues 
to do so when she tries to priint. It does not 
respond in any way.
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