Service Request Ticket - # 18128

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2006 03:30 PM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 04, 2006 12:25 PM 
Task reassigned to Brian Smith.
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Brian Smith Dec 04, 2006 12:25 PM 
called, she said that she was not having any more 
problems.
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Brian Smith Nov 30, 2006 08:08 AM 
actually I called and left a message. Nobody 
answered.
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Brian Smith Nov 30, 2006 08:06 AM 
going to take a look.
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Audrey Macken Nov 28, 2006 03:32 PM 
She will be out the rest of the day, but wants to 
know if someone can come Thursday morning to look 
at it. She tried shutting it off, but it was 
still frozen when she turned it back on.
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