Service Request Ticket - # 18138

Service Request Information

CONTACT Name Sendelbaugh, Joseph   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 08:32 AM
Department Education & Leadership Phone 88471
Location Email sendelj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030691[Edit Inv] (opens in a new window) Bldg/Room AD 202c
Service Tag 1QC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 1QC0Y41 Location Joe Sendelbaugh

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:9D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Nov 30, 2006 01:48 PM 
I uninstalled .net 1, ran updates manually, ran 
svc and wsus bats.  It seems to work now.
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Joan Guralnick Nov 30, 2006 12:43 PM 
went to look at this
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Joan Guralnick Nov 30, 2006 12:43 PM 
Task reassigned to Joan Guralnick.
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Courtney Wehner Nov 30, 2006 09:44 AM 
he called back and said that he is getting the 
message "script host error" "No network provider 
accepted the given path" "APplication Error" He 
rebooted and he get shis drives back but he keeps 
getting these errors.
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Courtney Wehner Nov 29, 2006 08:36 AM 
He rebooted while we were on the phone and he 
said that his drives were working fine after that.
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Courtney Wehner Nov 29, 2006 08:34 AM 
"Could not find the given network path" He said 
that he can get into e-mail and the internet just 
fine. He said that he will be in his office today 
and if he is gone the door will be open.
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