Service Request Ticket - # 18142

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 10:45 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0146 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:59

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 29, 2006 11:48 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Nov 29, 2006 11:48 AM 
Talked to Angie when I was over working on ticket
18140 and she said the thin client is now working
fine and to close the ticket. Closing ticket.
 Add Attachment
Kevin Elmore Nov 29, 2006 10:47 AM 
She said that the students info was shown on the 
screen and she didn't want others to see it. This 
computer is in the WUC lab
 Add Attachment