Service Request Ticket - # 18143

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 11:31 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 29, 2006 01:56 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 29, 2006 01:56 PM 
I installed the new java.
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Courtney Wehner Nov 29, 2006 11:32 AM 
Located in ED 114a. She will make sure that you 
can get to the machine.
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Courtney Wehner Nov 29, 2006 11:32 AM 
"ORA-12545:connect failed because target host or 
object does not exist" She said that she can get 
into Banner just fine on her work computer. Just 
not htis one.
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