Service Request Ticket - # 18144

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 11:34 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 29, 2006 01:53 PM 
this is still svc host related, I am hoping that 
she will be fixed for a while.
 Add Attachment
Brian Smith Nov 29, 2006 01:53 PM 
Task reassigned to Brian Smith.
 Add Attachment
Courtney Wehner Nov 29, 2006 11:35 AM 
It does not give her an error message. She said 
that she sees the CD icon that pops up, but she 
does not know if she is not doing it right. You 
can call her she said.
Add Attachment