Service Request Ticket - # 18151

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 03:09 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B

TECHS Submitted by Cinthya Mendez Contact cimende@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 29, 2006 03:32 PM 
svc host again. did the wsus and the svcths.
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Brian Smith Nov 29, 2006 03:14 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 29, 2006 03:14 PM 
going to take a look.
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Cinthya Mendez Nov 29, 2006 03:11 PM 
Just happened right now says that it gives you an 
error message confirm explorer action. Do you 
want to continue? and he said he clicked okay and 
takes him into his documents. Won't let him open 
his e-mail shortcut, does the same thing.
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