Service Request Ticket - # 18153

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 03:44 PM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040380[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800, Pentium M, 735 (1.7GHz)
Serial No. GC7TP51 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office XP Pro from P0049292

Wired NIC 00:0F:1F:25:59:7C


Wireless NIC 00:0E:35:64:C2:30

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 29, 2006 04:05 PM 
walked her through logging on whilst connected to
the network.
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Joe Crowe Nov 29, 2006 04:04 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 29, 2006 04:00 PM 
I had to leave the techs a message.
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Courtney Wehner Nov 29, 2006 03:46 PM 
"Cannot log you on because the domain Mash is not 
available" She needs this working for her before 
she leaves at 4:15p today. She said that she was 
just given the laptop and is sorry that she is 
asking this on such short notice.
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