Service Request Ticket - # 18156

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2006 05:00 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020089[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. FZZFP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:47:89

TECHS Submitted by Cinthya Mendez Contact cimende@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 30, 2006 12:27 PM 
reset the password for student. it should work 
now.
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Brian Smith Nov 30, 2006 09:23 AM 
Task reassigned to Brian Smith.
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Cinthya Mendez Nov 29, 2006 05:03 PM 
Two Computers in heritage #140 wou#: 20020062[Edit Inv]. 
Will not let them log in.
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