Service Request Ticket - # 18162

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 08:09 AM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

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Entered by Date Memo
Brian Smith Nov 30, 2006 09:48 AM
svcthis and updated and wsus
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Brian Smith Nov 30, 2006 08:12 AM
sounds like svc. going to take a look.
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Brian Smith Nov 30, 2006 08:12 AM
Task reassigned to Brian Smith.
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Courtney Wehner Nov 30, 2006 08:10 AM
She said that network drives are all missing. She 
has access to everything she needs except the 
drives. 
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