Service Request Ticket - # 18164

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2006 08:21 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.80 GHz
Serial No. 877KW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:78:5A:0B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 30, 2006 10:26 AM 
updated and svcthis and wsus
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Brian Smith Nov 30, 2006 10:00 AM 
Task reassigned to Brian Smith.
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Brian Smith Nov 30, 2006 10:00 AM 
going to take a look.
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Courtney Wehner Nov 30, 2006 08:22 AM 
Viking is the only thing that she uses for work. 
I had to leave a message on the tech phone.
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Courtney Wehner Nov 30, 2006 08:22 AM 
It tells her that Viking is not responding. 
Application host error.
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